| What should I do after placing an order on your web site? |
| - Date: 2007-2-9 6:55:49 | Viewed:900 |
Firstly, we will send email to our customers while we ship your parcel during the whole delivery process, so please check your email frequently.
Secondly, to make sure the successful delivery, i...
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| How can I pay? |
| - Date: 2007-2-9 6:55:12 | Viewed:529 |
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All prices in our web store are currently in US dollars. You can pay by Credit Card and Paypal.
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| I want to change my order, what should I do? |
| - Date: 2007-2-9 6:54:51 | Viewed:299 |
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You have to inform us immediately when you want your order to be changed.
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| Do I have to pay the shipping fees if I reject the parcel? |
| - Date: 2007-2-9 6:49:55 | Viewed:297 |
No, there's no need for you to pay shipping fees when you reject a parcel.
Normally, we will charge the costs except for the special offer.
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| What should I do when I get a damaged parcel? |
| - Date: 2007-2-9 6:48:16 | Viewed:233 |
You can take a picture the first time you get a damaged parcel to provide us evidences if the parcel is damaged lightly.
Please reject the parcel when it is damaged seriously.
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| Why can't you send me a single parcel containing more cartons? |
| - Date: 2006-11-29 2:46:01 | Viewed:393 |
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Because it would be subject to duty since the width and value would not fall within the prescribed international parameters.
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| I bought 4 cartons of cigarettes one week ago and I have received only two parcels containing 2 cartons each. Is that normal? |
| - Date: 2006-11-29 2:41:56 | Viewed:2253 |
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Yes. The cartons are shipped in parcels. After you get your 1st 2 cartons, we will continue to ship your rest of 2 cartons. The time between the first and the last parcel delivery is in average 2 to 5...
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| Is it safe to pay by credit card online? |
| - Date: 2006-11-29 2:37:46 | Viewed:1972 |
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Do note that you do not pay us, but the credit card company's secure server, so your credit card number cannot be intercepted and your personal data is 100% secured. All the information that you provi...
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